Help
How to use XAIWebsites
From your first preview to changing your pictures and details after you buy. Everything below matches what you see in your customer portal.
1. Create your website and preview it
Go to Get started, choose a plan, and fill in the form: your business name, what you do, your services, and your phone, email and address. The more real detail you give, the better the site, because the writing is built around what you enter. Nothing about your business is invented for you.
You see a preview before you pay. If you like it, you pay once to unlock it. If something looks off, you can read the notes in section 6 about what you can change after buying.
2. Sign in to your customer portal
After you buy, sign in at the login page with the email you used at checkout. If you do not have a password yet, or you forgot it, use Forgot password and we will email you a link to set one.
The portal lists every website you have created. Each site has these buttons:
- Preview Latest: opens your current site in a new tab.
- Edit / Regenerate: opens the editor (section 3).
- Download ZIP: downloads your site files (section 7).
- Website Care Plan: optional hosting, billed monthly (section 7).
3. Open the editor
In the portal, find your website and click Edit / Regenerate. The editor opens with four sections:
- Business Details: business name, niche, phone, email, address, service area and opening hours.
- Homepage Copy: headline, sub-headline, button text, style preference, About text, services list, testimonials, template and colours.
- Brand Assets: your logo, hero image and about image.
- Gallery Images: up to six pictures of your work.
Editing unlocks once your payment is complete. Saving keeps the same site address, preview link and order, so nothing you have shared breaks.
4. How to change your pictures
All pictures are in the editor, under Brand Assets and Gallery Images:
- Open Edit / Regenerate for your site.
- Scroll to Brand Assets. Click Choose file next to Logo upload, Hero image upload or About image upload and pick a picture from your computer or phone.
- Scroll to Gallery Images. Each of the six slots has its own file button. Upload a picture to add or replace one. Leave a slot alone to keep what is there.
- Click Save Changes at the bottom. The site is rebuilt with your new pictures and opens when it is done.
Good to know
- Use JPG, PNG, WebP or GIF files. Other types are rejected with a message.
- The hero image is the large picture at the top of your home page, and the about image sits next to your About text. The gallery shows your work.
- Each slot also has a text box showing the current picture's address. You can paste a link to a picture already online instead of uploading a file.
- Use real photos of your own work and team. Landscape photos work best for the hero image. Keep files a reasonable size so the page loads quickly on a phone.
- Only upload pictures you own or have permission to use.
5. How to change text, contact details and style
In the same editor, change any of these and click Save Changes:
- Phone, email, address, service area and opening hours are under Business Details. Check these first. They are what customers use to reach you.
- Hero headline and sub-headline are the first words people read. Say what you do and where.
- CTA text is the main button's label, such as "Get a Free Quote".
- Services list: put one service per line.
- About text is your story in your own words.
- Testimonials: add real comments from real customers you have permission to quote. XAIWebsites does not make up reviews for you.
- Template, style and colours change how the site looks. The colours box is free text. Type the colours you want in words, for example "blue, green" or "premium light".
Careful with "Use standard wording". This button does not polish your own writing. It replaces your hero headline, sub-headline, button text and About text with plain wording built from your business name, niche and area. It asks you to confirm first, overwrites what is there and uses one of your 3 edits. If you have written your own text, use Save Changes instead.
6. Your 3 included edits
Every purchase includes 3 regenerations. Each time you click Save Changes or Use standard wording, the site is rebuilt and one edit is used. This is why it helps to:
- Collect all your changes first, such as new pictures, corrected phone number and updated services.
- Make them together and save once.
- Look at the preview before you save again.
Your site is backed up before each rebuild. If you have used all three and need more changes, email support@xaiwebsites.com.
7. Download your site or put it online
Download ZIP gives you your website files to keep or host anywhere. This is included with your purchase.
If you do not want to handle hosting yourself, the optional Website Care Plan is $29 a month. It publishes your site to its own address and includes hosting, SSL and minor updates. You can turn it on from your portal at any time. Connecting a domain you already own is not available as a self-service option right now. Email support if you have a specific domain need.
If you have the Care Plan and a change does not appear on your live address after a few minutes, email support with your site name.
8. If something is wrong
- A picture did not change: check the file type (JPG, PNG, WebP or GIF), save again, and refresh the preview.
- A detail is wrong: correct it in the editor and save once.
- You cannot sign in: use Forgot password.
- Anything else: email support@xaiwebsites.com and include your site name so we can find it quickly.
Frequently asked questions
Where do I change the pictures on my website?
Sign in to your customer portal, click Edit / Regenerate on your site, and scroll to Brand Assets (logo, hero image, about image) and Gallery Images (up to six pictures). Upload a new file in the slot you want to change, then click Save Changes.
What picture file types can I upload?
JPG, PNG, WebP and GIF. Other file types are rejected with a message.
How many times can I edit my website?
Every purchase includes 3 regenerations. Each Save Changes or Use standard wording click rebuilds the site and uses one. Make all your changes together and save once. If you need more, email support@xaiwebsites.com.
Can I change my phone number, address or opening hours after buying?
Yes. They are under Business Details in the editor. Change them and click Save Changes.
What does the Use standard wording button do?
It replaces your hero headline, sub-headline, button text and About text with standard wording based on your business name, niche and area. It overwrites your own text and uses one of your edits, so use Save Changes if you have written your own wording.
Can I download my website?
Yes. Click Download ZIP in your portal to get your site files. They are included with your purchase and you can host them anywhere.
Can I use my own domain name?
There is no self-service option to connect a domain you already own right now. The optional Website Care Plan publishes your site to its own address. Email support@xaiwebsites.com if you have a specific domain need.
Ready to go?
Sign in to edit your site, or start a new one and see the preview before you pay.